Timothy L. Graves

EDUCATION:

• Associates Degree in Computer Maintenance Technology, Quinsigamond Community College, Worcester, MA, 1994
• Associates Degree in Electronics Technology, Quinsigamond Community College, Worcester, MA, 1995
• Pursuing Bachelor Degree in Education, Worcester State College, Worcester, MA
• Reserve/Intermittent Police, Mass. Criminal Justice Training Council Police Academy, 2002-2003
• Citizens’ Police Academy, Worcester Police Academy, 2002

Work Experience:

CITIZEN'S SECURITY CORP,  Ludlow, MA 2004-PRESENT
Systems Integration Engineer / IT Administrator

• Manage, monitor, install, upgrade, configure, and troubleshoot servers and network equipment

• Design, configuration, installation, integration, on-site testing, acceptance, support, and training for the company's hardware products. 

• Testing & repairing of faulty equipments coming from sites. Customer training and support.

• Installation & maintenance of Video surveillance Systems/Remote Surveillance Systems (includes Matrix Switcher, Digital Video Recorders, Multiplexers)

• Install network routers and test networks. Install Network Video Recorders & IP Network Cameras. 

• Install and configuring/programming and testing the security software.

• Maintain relationships with software and hardware vendors and authorize purchases for the company. 

• Design, build, maintain and administrate corporate website using Plesk and Windows Server systems. 

WWW.PROFESSIONALENTERTAINERS.COM, Worcester, MA 1983 – Present
Founder / President /  CEO / Entertainer / Web Designer

• Professional Disc Jockey
• Professional Magician
• Web Programmer and Designer 
• Design, build, maintain and administrate websites for clients using Plesk 7 and Windows 2000 Server systems through namesarecheap.com servers. 
• Designed / Administrate: www.sam16.com, www.professionalentertainers.com, www.ceograves.com
• Designed and created graphics for websites using Adobe Photoshop.

SHAW'S SUPERMARKETS, Inc/Star Markets Worcester, MA 2003-2004
Loss Prevention Detective

• Responsible for the detection and apprehension of shoplifters at store level
• Closed-circuit television usage,
• Represented Shaw's Supermarkets/Star Market as a witness in court proceedings
• Interacted with store management and local police departments and completing store/vendor audits as required by operational needs.

TRADEMARK COMPUTERS / BELLMICRO, Marlboro, MA 1999 – 2003
Senior Repair Technician

• Maintained, analyzed, troubleshoot, and repaired computer systems, hardware and computer peripherals.
• Document, maintain, upgrades or replaces hardware and software systems. Familiar with a variety of the field's
  concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals.
• Performed a variety of complicated tasks. Lead and directed the work of others.

TELEDATA COMMUNICATIONS, Bayshore, NY 1996 – 1998

• Provided support to end users on a variety of issues. Identified, researched, and resolved technical problems.
• Responded to telephone calls, email and personnel requests for technical support. Document, track and
  monitored the problem to ensure a timely resolution.
• Designed and constructed web page/sites including incorporating graphic user interface (GUI) features and other
  techniques. Maintained and provided ongoing design of the website, promos and ad banners, seasonal content
  specials.
• Developed and maintained the company's portal.
• Performed backups and ensure user accessibility to the site.
• Monitored site traffic and helped scale site capacity to meet traffic demands performance.

WALTERS COMMUNICATIONS INC., Shrewsbury, MA 1995 – 1996

• Constructed, maintained, and tested electronic systems and components. Operated on site in an on-call capacity.
• Duties included performing installation and routine service and repairs of a variety of electronic equipment such as instruments of communication, surveillance, alarms etc.

Technical Skills

HONORS / COMMUNITY SERVICE:

• Reserve Deputy Sheriff, Worcester. Country, 2002-Present
• Member at Large, Mohegan Council, 2005-Present
• President, Society of American Magicians, 1999-2004
• Charter Organization Rep., Boy Scouts, 1999-2005
• Eagle Scout, Boy Scout of America, 1991
• National Eagle Scout Association, 1991-Present
• President, Student Senate, Quinsigamond C.C., 1995
• VP, Student Senate, Quinsigamond C.C., 1994
• Outstanding Student Leader, Quinsigamond C.C., 1995
• National Collegiate Student Government Award, 1995
• Special Leadership Recognition Award, 1994
• Key to the City of Worcester, MA. 1991
• Who's Who's Among Students in America Schools, 1991
• Camp Director, Kidz Camp, 1988-1995

CERTIFICATIONS / LICENSES:

• Professional First Responder / Emergency Rescuer / Life Support in Compliance with MGL. Ch111, S201
• American Heart Association CPR, and First Aid
• AED (Automated External Defibrillator)
• OC (Oleoresin Capsicum Certified) / Defensive Tactics
• Tactical Baton (Monadnock PR-24, Expandable, Straight Baton)
• Massachusetts Class A Firearms License
• Civil Service Exams: Police Officer (Municipal Service / MBTA), MA State Police Trooper

Member of:

• Society of American Magicians
• International Brotherhood of Magicians
• International Fellowship of Christian Magicians
• KIDabra International
• Gun Owners Action League
• National Rifle Association
• Boy Scouts of America
• Order of the Arrow